Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 14, 2026

Introduction

P4 Software ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.p4warehouse.com and use our services, including P4 Warehouse Cloud WMS.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

1. Information You Provide to Us

We collect information that you voluntarily provide when you:

  • Request a demo or contact us through forms
  • Create an account or subscribe to our services
  • Communicate with us via email, phone, or chat
  • Participate in surveys or feedback requests

Examples: Name, email address, company name, phone number, job title, business information.

2. Information Collected Automatically

When you visit our website, we automatically collect certain information:

  • Device information (browser type, operating system, device model)
  • Usage data (pages visited, time spent, click patterns)
  • IP address and approximate location
  • Cookies and similar tracking technologies

3. Information from Third Parties

We may receive information about you from third-party services you connect to our platform (e.g., single sign-on providers, analytics services).

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

Provide, maintain, and improve our WMS platform and related services.

Communication

Respond to inquiries, send service updates, and provide customer support.

Analytics & Improvement

Analyze usage patterns to enhance user experience and develop new features.

Marketing

Send promotional materials and product updates (you can opt-out anytime).

Security & Compliance

Protect against fraud, ensure platform security, and comply with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookie preferences through our Cookie Settings.

Cookie Type Purpose Your Control
Necessary Essential for website functionality (login, security, language preference) Always Active
Analytics Track usage patterns to improve performance (Google Analytics, Clarity) Optional
Marketing Deliver personalized ads and measure campaign effectiveness Optional

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist with hosting, analytics, email delivery, and payment processing
  • Business Partners: Trusted partners who help deliver our services (with your consent)
  • Legal Requirements: When required by law, court order, or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

Your Privacy Rights

Depending on your location, you may have the following rights:

Right to Access

Request a copy of your personal data we hold

Right to Correction

Update or correct inaccurate information

Right to Deletion

Request deletion of your personal data

Right to Portability

Receive your data in a structured format

Right to Object

Object to processing of your data for marketing

Right to Withdraw Consent

Withdraw consent for data processing anytime

Data Security

We implement industry-standard security measures to protect your information, including encryption (TLS 1.3, AES-256), access controls, regular security audits, and SOC 2 Type II certification. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@p4.software

Address: P4 Software, Panama City, Panama

Website: www.p4.software